Author: AirKeeper

Managing a short-term rental can be rewarding, but it’s rarely simple. Between handling guest bookings, coordinating cleaners, juggling maintenance needs, and staying on top of local regulations, what starts as a promising investment can quickly become a full-time job.

Whether you’re self-managing or working with a property manager who isn’t delivering, there are signs that it might be time for a change. Inconsistent income, guest complaints, or just feeling burnt out are signals that your current approach may be holding you back. A professional property manager can relieve the pressure, boost your returns, and help you enjoy the benefits of your investment without the daily stress.

Signs It Might Be Time to Switch or Seek Help

Even in areas with strong demand, short-term rentals don’t run themselves. If you’re starting to feel like your property is underperforming, or you’re simply overwhelmed, it could be time to reassess your setup. Here are some of the most common red flags:

Inconsistent or declining income

Your property might be in a high-demand location, but that doesn’t guarantee steady returns. If your revenue has dropped despite strong market conditions, it could point to missed pricing opportunities, poor marketing, or underwhelming guest experiences.

Struggling to keep up with daily demands

Responding to guest enquiries, managing check-ins, coordinating cleaning schedules, and handling maintenance all add up. If you’re constantly chasing your tail or having to step in during holidays or late nights, the workload may no longer be sustainable.

Negative or declining guest reviews

Even a few bad reviews can have a lasting impact on your property’s performance. If guests are commenting negatively on cleanliness, communication, or overall experience, it’s a sign that there are issues that need attention.

Feeling burnt out or unable to switch off

Owning an investment property shouldn’t mean sacrificing your personal time. If you’re feeling exhausted, unable to take a break, or anxious about every booking, it’s a clear indicator that the current approach isn’t working.

Navigating complex compliance requirements

Local councils and strata bodies continue to evolve short-term rental rules. Staying compliant with licensing, insurance, and occupancy regulations can be time-consuming and confusing, especially if you’re managing multiple properties.

An underperforming co-host or property manager

If you’ve already outsourced management but still face poor communication, vague reporting, or underwhelming results, it might be time to consider whether your current provider is adding value.

What a Professional Property Manager Brings to the Table

The expertise and advanced strategies brought by a professional property manager work to maximise income and guest satisfaction while removing your day-to-day stress. Hiring a professional property manager means gaining a partner with the experience, tools, and systems to elevate your property’s performance. 

Revenue optimisation through dynamic pricing

Effective pricing isn’t set-and-forget. Professional property management services like AirKeeper use data-driven strategies to adjust rates based on market demand, local events, seasonality, and competitor performance. This ensures your property is always positioned to earn its highest potential.

24/7 guest communication and support

Prompt, professional communication plays a major role in guest satisfaction. Property managers handle every interaction, ensuring your guests feel supported throughout their stay.

Listing optimisation and multi-platform marketing

Professional managers craft compelling listings, coordinate photography, and promote your property across major platforms like Airbnb, Stayz, and Booking.com, increasing visibility and driving more bookings. Some providers, like AirKeeper, even have their own in-house booking platforms that can reduce fees through direct bookings.

Reliable coordination of cleaning and maintenance

Turnover between guests needs to be perfect. Property managers ensure timely, high-quality cleaning, schedule regular maintenance, and respond quickly to urgent repairs. This keeps your property in top condition and leads to more positive reviews.

Expertise in compliance and regulations

Navigating council rules, insurance requirements, and strata by-laws is part of the job. A good property manager stays across regulatory changes and ensures your property remains compliant, so you can avoid potential fines or disruptions.

The AirKeeper Advantage

Not all property managers deliver the same level of service. AirKeeper stands out by offering a tailored, data-driven approach that’s designed to maximise both returns and peace of mind. With a focus on short-term rentals, the team brings deep industry knowledge and proven systems that take the hassle out of hosting.

Strategic pricing backed by local insights

AirKeeper combines real-time market data with detailed local knowledge to fine-tune pricing strategies. This ensures your property is competitively priced year-round, so you can capitalise on peak periods and avoid revenue gaps during quieter seasons.

End-to-end guest management that drives results

From first enquiry to final review, AirKeeper handles the full guest experience. 24/7 communication, prompt support, and consistent attention to detail help improve ratings and encourage repeat bookings for long-term growth.

Transparent reporting and performance tracking

Owners have access to clear, easy-to-understand reporting that shows how their property is performing. With detailed dashboards and insights, you’ll always know exactly where your income is coming from.

Hands-off management that gives you your time back

AirKeeper’s team handles every detail, from coordinating cleaners to responding to guest issues. With reliable systems in place, you can step back from the day-to-day while knowing your investment is in good hands.

Proven results across diverse property types

Whether it’s a city apartment, coastal retreat, or regional getaway, AirKeeper has a track record of success. Their experience managing a broad portfolio means your property benefits from best practices that have been tested and refined across different markets.

Addressing Common Concerns

Switching to a professional property manager is a big decision, and it’s natural to have hesitations. Here’s how AirKeeper addresses the most common concerns from property owners.

“I don’t want to lose control of my property.”

Working with AirKeeper doesn’t mean stepping away entirely. Owners retain full visibility through a dedicated portal, with access to calendars, earnings reports, and guest activity. Regular updates and open communication ensure you stay informed and involved.

“I already have a manager.”

If you’re already working with a property manager or co-host, ask yourself if they are truly delivering the best possible returns. Are guest reviews improving? Are you receiving timely updates and detailed reporting? AirKeeper encourages property owners to compare services and provides an easy transition process for those ready to upgrade.

“It’s too expensive.”

A common misconception is that hiring a professional manager eats into profits. In reality, a high-performing manager pays for themselves. AirKeeper’s dynamic pricing, increased occupancy rates, and efficient operations often result in significantly higher revenue.

Professional Management with AirKeeper

Managing a short-term rental doesn’t have to mean constant stress, unpredictable earnings, or being on-call 24/7. If you’ve noticed declining income, poor guest feedback, or simply feel overwhelmed, it may be time to rethink your current approach. Whether you’re self-managing or working with a manager who’s no longer delivering, the right support can help get your investment back on track.

AirKeeper helps property owners move beyond the limitations of DIY management or underperforming services. With tailored strategies, transparent communication, and a proven record of improving performance, they take the pressure off, so you can focus on enjoying the returns.

Whether you’re self-managing or stuck with an underperforming manager, discover how AirKeeper can help you earn more and stress less. Book a free consultation today.

At AirKeeper, protecting your property and rental income is our top priority. In light of recent fraudulent booking attempts across the industry, we are taking proactive measures to enhance security and safeguard your investment.

That’s why we’re excited to announce the implementation of 3D Secure (3DS) payments—an advanced security feature designed to prevent unauthorised transactions and ensure only legitimate bookings go through.

What is 3D Secure (3DS) and How Does It Work?

3D Secure is an extra layer of protection for online payments that requires guests to verify their transactions using a secure PIN, one-time password (OTP), or biometric authentication before completing a booking. This process significantly reduces the risk of fraudulent transactions and chargebacks.

Here’s how it works:

1. Guest Makes a Payment – When a guest books a stay at your property, they enter their payment details as usual.
2. Authentication Request – The system triggers an authentication request, directing the guest to verify their identity through their bank.
3. Secure Verification – The guest confirms the transaction using a password, fingerprint, or OTP sent via SMS/email.
4. Booking Confirmation – Once verified, the transaction is processed, ensuring only authorised payments go through.

Why Are We Implementing 3D Secure?

With online transactions becoming increasingly targeted by fraudsters, ensuring the security of your property’s revenue is more important than ever. We’ve introduced 3DS payments to:

• Reduce Fraudulent Bookings: Prevent unauthorised transactions and reduce the risk of chargebacks.
• Enhance Guest Trust: Provide a more secure booking experience, reinforcing confidence in our platform.
• Protect Your Earnings: Ensure that only genuine transactions are processed, keeping your income safe from fraudulent activity.

What This Means for AirKeeper Owners

For property owners, this change offers additional peace of mind. By implementing 3D Secure payments, we’re proactively reducing financial risks associated with fraudulent bookings while maintaining a seamless experience for trusted guests. This security enhancement requires no action on your part—our system will automatically implement it for all bookings processed through AirKeeper.

Our Commitment to Secure and Seamless Hosting

At AirKeeper, we continuously invest in technology and industry best practices to provide a safe, reliable, and profitable experience for our property owners. The introduction of 3DS payments is just one of the many ways we’re working to protect your investment while ensuring a seamless experience for guests.

If you have any questions about 3D Secure or how this update benefits you, please don’t hesitate to reach out to our team.

Thank you for trusting AirKeeper to manage your property—we’re committed to delivering excellent service for both you and your guests while keeping your earnings secure.

Managing an Airbnb property requires time, effort, and expertise. Hosting can quickly become overwhelming, especially for those new to short-term rentals or managing multiple listings. 

To address this, Airbnb developed co-hosting, which allows property owners to delegate hosting responsibilities to someone else, typically a friend, family member, or even hired assistants. A co-host can help with various tasks, such as guest communication and booking management. This arrangement can be useful for hosts who lack the time or expertise to manage their rental effectively.

Airbnb provides different permission levels for co-hosts, allowing owners to control their level of involvement. Co-hosts can be granted access to messaging guests, updating listings, managing reservations, or even handling payouts, depending on the owner’s preferences. While co-hosting can provide valuable support, it can also come with challenges, such as maintaining quality control, coordinating schedules, and ensuring consistency in guest experience.

How Co-Hosting Differs from Professional Property Management

Co-hosting is often an informal arrangement where property owners enlist the help of a trusted friend, family member, or local contact to assist with hosting duties. While this can offer flexibility and a personalised touch, it also comes with limitations. Co-hosts may have varying levels of experience, availability, and commitment, which can lead to inconsistencies in guest communication, maintenance, and overall management quality.

In contrast, professional short-term rental management services provide structured, full-service solutions designed to optimise rental performance. Companies like AirKeeper offer dedicated teams with industry expertise, advanced pricing strategies, and streamlined processes to ensure consistent guest satisfaction and higher occupancy rates. Unlike co-hosting, professional management eliminates the risk of gaps in service or quality and ensures a more hands-off approach for property owners.

Co-Hosting vs Full-Service Short Term Rental Management

While co-hosting can provide assistance with daily tasks, full-service property management offers a more comprehensive way to maximise your rental success. Professional management provides consistency, reliability, and expertise that improve occupancy rates and revenue.

AirKeeper goes beyond basic property oversight by implementing advanced technology, data-driven pricing, and industry best practices to optimise performance for your property. With a dedicated team handling everything from guest communication, to maintenance, to compliance, property owners can enjoy a truly hands-off experience while achieving the best possible returns.

For those looking for a stress-free, scalable solution, professional property management eliminates the risks and limitations of co-hosting, providing a structured, high-quality approach to short-term rental success.

The Benefits of Working with AirKeeper

While co-hosting can provide extra support, professional property management offers a more structured and reliable solution. Here’s how AirKeeper stands out:

Expertise and Professionalism 

AirKeeper’s team specialises in short-term rental management, ensuring every aspect of your property is handled by the best.

Comprehensive Services

From dynamic pricing and marketing to guest communication and compliance management, AirKeeper provides a full-service solution that goes beyond what a typical co-host can offer.

Stress-Free Management

With a professional team handling operations, there’s no need to worry about managing co-host relationships or dealing with inconsistencies.

Scalable Support

Whether you manage a single property or an extensive portfolio, AirKeeper offers 24/7 guest support, maintenance coordination, and the flexibility to scale as your rental business grows.

By choosing a professional service over co-hosting, property owners can achieve higher returns with a hassle-free hosting experience.

Co-Hosting or Professional Management?

Co-hosting on Airbnb can be a useful option for property owners who need extra help managing their rental, but it comes with challenges such as maintaining quality control and ensuring consistent operations. While co-hosts can assist with day-to-day tasks, professional property management provides a more reliable and scalable solution.

With AirKeeper’s full-service management, property owners benefit from hassle-free hosting that maximises rental income without needing to manage a co-host.

Want to learn how AirKeeper can help you reach your property’s full potential? Contact us today for a free property appraisal.

Holiday rentals have emerged as a lucrative investment opportunity, offering property owners the potential for strong returns in a growing market. The rise of short-term rental platforms like Airbnb has transformed the industry, allowing investors to generate income through flexible, high-yield rental arrangements.

With increasing demand for unique and home-like accommodations, short-term rentals attract a broad range of travelers, from holidaymakers to business professionals. Compared to traditional long-term leasing, holiday rentals offer higher earning potential, greater flexibility, and the ability to capitalise on peak seasons and special events. However, maximising profitability requires careful management, expert marketing, and an understanding of evolving regulations.

This blog explores the key reasons why holiday rentals are a strong investment choice and how to navigate the opportunities and challenges they present.

Higher Rental Yields Compared to Long-Term Rentals

One of the most notable advantages of investing in a holiday rental is the potential for higher rental yields compared to long-term leasing. Short-term rentals operate on a per-night pricing model, which often results in significantly higher income. This is especially true in high-demand locations and during peak travel seasons.

For example, a property in a popular tourist destination can see nightly rates that far exceed the equivalent daily rate of a long-term lease. That being said, success in short-term rentals isn’t just about charging higher rates. Strategic pricing, consistent occupancy, and excellent guest experiences all contribute to maximising returns. Events like festivals, conferences, and holiday periods create opportunities to maximise earnings, with well-timed pricing adjustments making a big difference in profitability.

Flexibility in Property Use

Unlike long-term rentals, which require locking in tenants for extended lease periods, holiday rentals offer property owners greater flexibility. This means you can generate income from short-term guests while still having the option to use the property for personal stays when it’s unbooked. For investors who want both a holiday home and a revenue-generating asset, short-term rentals provide the perfect balance.

Tax Advantages and Deductions

Investing in a holiday rental comes with several financial benefits, including potential tax deductions that can improve overall profitability. Owners may be eligible to claim deductions on a range of expenses related to their rental property.

Common deductible expenses include property management fees, maintenance and repairs, utilities, insurance, and depreciation. Additionally, costs associated with marketing the property, professional photography, and even some travel expenses for property inspections may also be tax-deductible.

However, tax regulations vary depending on location and how frequently the property is rented versus used for personal stays. To fully leverage these advantages while staying compliant, many investors turn to professional property management services for their expertise.

Growing Demand for Unique Accommodations

Traveller preferences have shifted in recent years, with more people seeking unique stays over traditional hotels. This trend has driven demand for holiday rentals, particularly properties that offer distinctive experiences, premium amenities, or locations that immerse guests in their surroundings. For investors, this shift presents a valuable opportunity. By catering to evolving guest expectations and ensuring their property stands out, owners see consistent bookings and maximise earnings. 

Diversifying Your Investment Portfolio

Holiday rentals offer an alternative income stream that isn’t directly tied to the fluctuations of the long-term rental market or traditional real estate cycles. Unlike standard buy-and-hold rental properties, short-term rentals allow investors to capitalise on seasonal demand, local events, and tourism trends to drive income. For investors looking to strengthen their portfolio, a third–party managed holiday rental can provide both passive income and long-term capital appreciation. 

Challenges to Consider

While holiday rentals offer strong investment potential, they also come with unique challenges that require careful management. Unlike long-term rentals, short-term stays demand frequent guest turnover, ongoing maintenance, and dynamic pricing adjustments to remain competitive. Additionally, seasonality can impact occupancy rates, requiring a strategic approach to maximise earnings year-round.

Regulations surrounding short-term rentals are another important factor. Many cities and regions have evolving policies regarding holiday rentals, including restrictions on rental periods, zoning laws, and licensing requirements. Staying compliant with these regulations is essential to avoiding fines or disruptions.

Managing a holiday rental successfully requires time, expertise, and local market knowledge. This is where professional property management services like AirKeeper become essential. By handling everything from guest communication and booking management to pricing strategies and compliance, AirKeeper helps investors navigate these challenges while ensuring their property remains profitable and hassle-free.

How AirKeeper Maximises Holiday Rental Success

Successfully managing a holiday rental requires more than just listing it on a booking platform. To truly maximise returns, investors need a strategic approach that balances pricing, guest experience, and their desired level of involvement. AirKeeper provides comprehensive property management services designed to help owners achieve higher yields while reducing their workload.

AirKeeper’s dynamic pricing strategies ensure rental rates are optimised based on real-time market trends, seasonal demand, and local events, helping investors capture the highest possible earnings. Their end-to-end guest management services, including professional 24/7 communication, improve the guest experience, leading to better ratings and repeat bookings.

Beyond guest management, AirKeeper handles listing optimisation, cleaning and maintenance coordination, compliance with short-term rental regulations, and much more, ensuring properties are well-maintained and operate within legal requirements. By leveraging industry expertise, market insights, and proven processes, AirKeeper allows investors to enjoy the financial benefits of holiday rentals without the stress of hands-on management.

What Next?

Investing in a holiday rental presents a compelling opportunity for property owners looking to generate strong returns while maintaining flexibility and long-term asset growth. With higher rental yields, tax advantages, and increasing demand for unique accommodations, short-term rentals can be a valuable addition to an investment portfolio. However, managing a holiday rental successfully requires strategic pricing, guest management, and compliance with evolving regulations.

By partnering with a professional property management service like AirKeeper, investors can improve operations, increase earnings, and eliminate the stress of day-to-day management. Whether you’re a first-time investor, new to short-term rentals, or looking to maximise an existing property’s potential, AirKeeper provides the expertise and support needed to ensure success.

Ready to unlock the full potential of your holiday rental? Contact AirKeeper today to learn how we can help you maximise your investment.

At AirKeeper, we are always looking for ways to stay ahead of the curve and strengthen our partnerships within the short-term rental industry. Recently, we had the privilege of attending the Airbnb Pro Host Conference in Victoria—an exclusive, invitation-only event reserved for the top Airbnb hosts in Australia.

This prestigious event reinforced our strong relationship with Airbnb, and we had the opportunity to engage directly with senior leaders, including Susan Wheeldon, Head of Airbnb Australia, as well as key members of the Australia and New Zealand teams from Marketing, Account Management, and Legislation.

Key Takeaways from the Conference

One of the most valuable aspects of this event was the in-depth discussions on the evolving landscape of short-term rentals—not only in Victoria but across Australia and New Zealand. With shifting regulations and market trends, it is crucial to understand how we, as professional property managers, can best navigate these changes while continuing to provide exceptional service to our clients.

Throughout the conference, we explored key industry topics, including:

• Upcoming regulatory changes and their impact on property owners
• Market trends and predictions for the remainder of 2025
• Strategies to enhance guest experience and maximise property performance

By participating in these discussions, AirKeeper is well-positioned to adapt and ensure our clients stay ahead in the evolving short-term rental market.

A Special Moment with Caroline Wozniacki

The event concluded with an inspiring keynote speech by Caroline Wozniacki, former world No. 1 tennis player and Grand Slam champion. Her journey of resilience and success resonated deeply, reminding us that adaptability and perseverance are key to thriving in any industry.

Networking with Industry Peers

Beyond the official sessions, we also had the chance to connect with top hosts and industry professionals to exchange insights, discuss challenges, and share strategies for future success. These conversations reaffirmed the importance of collaboration and innovation in ensuring a thriving short-term rental market.

What This Means for AirKeeper Clients

Attending this exclusive event reinforces AirKeeper’s commitment to staying at the forefront of the industry, ensuring that we continue to offer:

🏡 Expert knowledge on regulatory changes so our owners can make informed decisions
📈 Proven strategies to optimise property performance and increase revenue
🤝 A strong partnership with Airbnb, providing our clients with a competitive edge

We are excited about the future of short-term rentals and are committed to helping our property owners navigate the changing landscape with confidence.

If you have any questions about how these industry changes may affect your property, or if you’d like to explore new opportunities with AirKeeper, reach out to our team today!

Australia’s short-term rental landscape is evolving, with new regulations frequently introduced to address housing availability, community standards, and market fairness. Recent changes, such as Victoria’s introduction of a 7.5% levy on short-stay properties, highlight the need for property owners to stay informed about legal obligations. Navigating these regulations is crucial to avoid fines, penalties, or disruptions that could impact rental income.

AirKeeper’s expertise in short-term rental management ensures property owners can confidently meet compliance requirements without the stress of managing the complexities themselves. By staying ahead of regulatory changes, we help property owners keep their investments running smoothly while providing guests with a safe and enjoyable stay.

Supporting Fairness and Growth

At AirKeeper, we believe that clear regulations are essential for building transparency and trust within the short-term rental industry. Our team actively monitors legislative developments to ensure our clients’ properties remain compliant and competitive. We advocate for fair and balanced policies that support the growth of the short-term rental sector without disproportionately burdening property owners.

By setting consistent standards, regulations help protect the interests of both property owners and guests, fostering a professional and reliable marketplace.

Overview of Airbnb Legal Requirements in Australia

Listing a property on Airbnb involves adhering to several general regulations that apply across Australia. These guidelines are designed to maintain safety, transparency, and compliance for both hosts and guests.

General Rules for All Hosts

Short term rental hosts must ensure their properties meet basic safety and accessibility standards. This includes functional smoke alarms, appropriate emergency exits, and adherence to local fire safety codes. Additionally, hosts are required to provide truthful information in their listings and maintain clear communication with guests regarding house rules and expectations.

Zoning Laws and Permits

Local zoning laws determine whether a property can be used for short-term accommodation. In some areas, permits or special approvals may be required before listing a property on platforms like Airbnb.

Tax Obligations

Income generated through short term rentals is considered taxable and must be reported. Hosts should also be aware of potential Capital Gains Tax implications, particularly for properties partially rented out.

Insurance Considerations

Standard homeowner insurance policies often do not cover short-term rentals. Airbnb offers its Host Guarantee and Liability Insurance programs, but additional short-term rental insurance may be necessary to address coverage gaps.

Legal Requirements by State

Queensland

In Queensland, local councils play a significant role in regulating short-term rentals. Requirements vary depending on the area, with some councils mandating development approvals or permits for properties listed on platforms like Airbnb. For example, the Sunshine Coast Regional Council requires a development application for properties operating as short-term accommodations in certain zones.

Notable Cities

Brisbane: Brisbane City Council is considering introducing a permit system for short-term rentals. While still under review, these permits may involve fees and compliance requirements focused on housing availability and community standards.

Gold Coast: The Gold Coast City Council monitors short-term rental properties closely. While no specific permit system is currently in place, property owners are expected to comply with zoning and residential use restrictions.

Sunshine Coast: The Sunshine Coast has stricter zoning laws, often requiring development approvals for short-term rental properties in low-density residential zones.

Zoning and Noise Restrictions

Statewide, hosts must ensure properties adhere to zoning laws and are in areas approved for short-term accommodation. Noise restrictions and proper waste management are also important considerations to maintain good community relations.

New South Wales

New South Wales (NSW) has implemented specific regulations for short-term rental accommodations (STRA) to address housing availability and ensure community standards. Hosts must comply with state guidelines as well as any additional requirements from their local council.

STRA Regulations and Caps

NSW imposes a cap of 180 days per calendar year for non-hosted properties in Greater Sydney, though this limit may vary outside the metropolitan area. Hosted properties, where the host resides on-site during a guest’s stay, are not subject to this cap.

Registration Requirements

All STRA properties in NSW must be registered through the NSW Government’s STRA portal. The registration process involves providing key property details, including location, owner information, and compliance with planning and safety regulations.

Compliance with NSW Fair Trading

Hosts must comply with the NSW Fair Trading Code of Conduct, which covers guest safety, dispute resolution, and operational standards. Violations, such as noise complaints or misleading listings, can result in penalties, registration suspension, or removal from platforms like Airbnb.

Local Council Requirements

Some local councils may impose additional planning approvals or zoning considerations. For example, properties in high-demand areas may require specific permits or adhere to stricter residential use rules.

Victoria

Victoria has introduced a range of regulations aimed at balancing the growing short-term rental market with housing availability and community concerns. Property owners must navigate statewide rules, including a newly introduced levy, alongside local council requirements.

New 7.5% Short-Stay Levy

Beginning in 2025, Victoria will implement a 7.5% levy on revenue earned from short-stay properties listed on platforms like Airbnb. This levy applies to all short-term rentals and is part of efforts to address housing affordability while maintaining a level playing field across the tourism industry. Hosts should account for this additional cost in their pricing strategies.

Planning Approvals and Zoning Considerations

Properties used for short-term accommodation must comply with local council planning laws, which vary across regions. In Melbourne, some areas may require permits or restrict short-term rentals in residential zones, particularly in areas experiencing high housing demand. Regional councils often have different standards but may still require adherence to zoning rules and building use classifications.

Additional Compliance Requirements

Hosts in Victoria must ensure properties meet basic safety standards, including smoke alarms, emergency exits, and adequate maintenance. Failing to comply with these regulations can result in penalties or fines.

Australian Capital Territory

The ACT does not have specific short-term rental regulations or a mandatory registration system for Airbnb properties. However, property owners must still adhere to general laws and guidelines to operate their short-term rentals legally and responsibly.

Safety Standards

Hosts must maintain safety requirements, including functional smoke alarms, secure emergency exits, and compliance with fire safety codes.

Tax Obligations

Income generated from short-term rentals in the ACT is subject to standard taxation rules. Hosts must report earnings as part of their taxable income and may be subject to Goods and Services Tax (GST) if their total revenue exceeds the threshold. It is essential to maintain accurate records of earnings and expenses for compliance.

Planning and Zoning Laws

Short-term rentals must adhere to zoning laws and building classifications. Some residential areas may have restrictions on short-term accommodation, so it is important for hosts to verify whether their property is eligible. Non-compliance with zoning regulations can lead to penalties or enforcement actions.

Key Legal and Tax Considerations for All Hosts

Operating a short-term rental property involves several financial and legal responsibilities that hosts must understand to remain compliant and maximize their profitability.

Income Tax Reporting

Earnings from Airbnb rentals are considered taxable income under Australian tax law. Hosts must declare this income in their annual tax return, regardless of the property’s occupancy rate. However, hosts can offset taxable income by claiming deductions for expenses directly related to their rental activity, such as cleaning, maintenance, utilities, and platform service fees.

Capital Gains Tax (CGT) Implications

Renting out a property, even partially, may impact Capital Gains Tax exemptions when the property is sold. Hosts should consult a tax professional to understand how Airbnb use might affect their CGT liability, particularly for properties that are also a primary residence.

Goods and Services Tax (GST)

While Airbnb services are not generally subject to GST, hosts who exceed the annual revenue threshold of $75,000 across all income streams may need to register for GST. Keeping detailed financial records is essential for compliance.

Insurance Requirements

Standard homeowner insurance policies often do not provide adequate coverage for short-term rental activities. Airbnb offers liability insurance for hosts, but additional policies tailored to short-term rentals may be required to cover gaps, such as property damage caused by guests or loss of income during repairs.

Key Tips for Staying Compliant

1. Keep accurate financial records of all income and expenses.
2. Stay informed about your tax obligations, including changes in legislation.
3. Consider consulting tax professionals to optimize your deductions and ensure full compliance.

How AirKeeper Helps Property Owners Stay Compliant

Navigating the complex web of short-term rental regulations can be daunting for property owners, but AirKeeper is here to simplify the process. Our expertise ensures that every property under our management meets legal requirements, allowing hosts to focus on maximizing their returns without the stress of compliance.

Proactive Monitoring of Regulatory Changes

AirKeeper continuously monitors local, state, and national regulations to keep our clients informed of any changes that might impact their properties. This proactive approach ensures compliance at all times, helping owners avoid fines or disruptions.

Streamlined Registration and Permits

We can assist in registering properties and obtaining necessary permits. Whether it’s navigating New South Wales’ STRA portal or meeting zoning requirements in Queensland, AirKeeper ensures a seamless process.

Tax Compliance Support

Our team provides guidance on tax obligations, helping property owners accurately report Airbnb income and claim eligible deductions. We also assist in understanding more complex implications, such as GST thresholds and Capital Gains Tax considerations.

Advocating for Fair Regulations

AirKeeper actively engages with industry stakeholders to promote fair and balanced regulations. By advocating for policies that support property owners while fostering transparency and trust, we ensure that short-term rentals remain a viable investment.

By partnering with AirKeeper, property owners gain a trusted ally who takes the guesswork out of compliance, allowing them to enjoy the benefits of short-term rentals with confidence.

Looking for a Partner? Talk to AirKeeper

Understanding and complying with the legal requirements for your short term rental is essential for avoiding fines, penalties, or disruptions. From navigating state-specific regulations to managing tax and insurance obligations, staying compliant ensures a smooth and profitable hosting experience. However, keeping up with evolving rules can be challenging, especially for busy property owners.

That’s where AirKeeper comes in. With our deep expertise in short-term rental management, we take the stress out of compliance, allowing you to focus on what matters most.

Ready for stress-free short-term rental management? Let AirKeeper handle the complexities of compliance while you enjoy the returns. Book a free property appraisal today!

Hosting on Airbnb for the first time can be an exciting venture. It’s a chance to earn extra income, meet travellers from around the world, and make the most of your property. However, first-time hosts often discover that managing a short-term rental comes with its own set of challenges.

With years of experience professionally managing short-term rentals across Australia, we’ve compiled 10 essential tips to help you navigate the journey. Whether you’re self-managing or considering professional support, these insights will set you up for success.

1. Create a Standout Listing

Your Airbnb listing is your first opportunity to grab a potential guest’s attention, so make it count. Start with high-quality photos that showcase your property’s best features. Bright, well-composed, professionally taken images can significantly boost interest.

Pair these visuals with a detailed, accurate, and engaging description. Highlight unique aspects of your space, such as proximity to local attractions, special amenities, or a cosy ambiance. 

2. Research Your Local Market

Understanding your local market is key to staying competitive as an Airbnb host. Research similar listings in your area to gauge pricing, demand, and guest expectations. Look for patterns in seasonal fluctuations and identify any gaps in the market that your property could fill.

Leveraging dynamic pricing strategies can help you adjust your rates based on real-time demand. If this sounds complex, professional management services like AirKeeper can handle it for you, ensuring your property stays competitively priced year-round.

3. Set Realistic Expectations

Managing guest expectations is crucial for maintaining positive reviews and avoiding disputes. Be upfront about your property’s features and limitations in your listing description. If your home is cosy but compact, or if parking is limited, let potential guests know in advance. Accurate descriptions help guests make informed decisions, reducing the risk of dissatisfaction.

When expectations align with reality, guests are more likely to leave glowing reviews.

4. Offer Essential Amenities

Providing the right amenities can make a significant difference in guest satisfaction. Focus on the essentials: ensure your property is spotless, offer reliable Wi-Fi, and stock necessities like fresh linens, toiletries, and kitchen basics.

Consider adding thoughtful touches such as a welcome guide or complimentary snacks to create a memorable experience.

5. Communicate Clearly and Promptly

Respond to guest inquiries quickly and provide clear, detailed information about the booking process, check-in instructions, and house rules. Setting the right tone early helps build trust and ensures guests feel supported throughout their stay.

Establishing clear communication channels can also help prevent misunderstandings and foster a positive guest experience, encouraging better reviews and repeat visits.

6. Create a Smooth Check-In Process

An easy check-in experience sets the tone for a guest’s stay. Consider offering keyless entry options, such as smart locks or lockboxes, to provide flexibility and convenience. If you prefer a traditional approach, ensure your guests receive clear, step-by-step instructions for manual check-in.

Additionally, provide detailed directions to your property and any necessary parking information. A hassle-free check-in process helps guests settle in quickly and starts their stay on a positive note.

7. Prioritise Cleanliness and Maintenance

Cleanliness is non-negotiable for short-term rentals. Ensure your property is thoroughly cleaned and inspected after each guest. Regular maintenance is equally important and addressing minor issues promptly prevents them from becoming major problems. Consider scheduling routine checks for appliances, plumbing, and other essentials.

A well-maintained property can both improve the guest experience and help you avoid costly repairs in the long run.

8. Handle Guest Reviews Proactively

Guest reviews are crucial for building your reputation on Airbnb and other platforms. Respond to reviews promptly, thanking guests for positive feedback and addressing any concerns raised in less favourable ones. Use constructive criticism as an opportunity to improve your hosting practices.

By showing that you value guest input, you can turn even a mixed review into a chance to enhance your property’s appeal.

9. Understand Legal Requirements and Regulations

Navigating the legal landscape of short-term rentals can be daunting, especially for first-time hosts. Regulations vary by location, covering aspects such as permits, taxes, and zoning laws. Familiarise yourself with the rules in your area to ensure compliance and avoid potential fines.

Professional management services like AirKeeper stay up-to-date on these requirements, handling legal complexities so you don’t have to. 

10. Be Prepared for Emergencies

Unexpected issues can arise at any time, from maintenance problems to guest disputes. Having a plan in place ensures you can respond quickly and effectively. Keep a list of trusted local service providers for urgent repairs and be ready to handle guest concerns promptly. Remember, emergencies don’t follow a 9-to-5 schedule, so you’ll need to be available 24/7.

Alternatively, professional management services like AirKeeper can take this burden off your shoulders, offering round-the-clock support and peace of mind.

Why Consider Professional Management?

While self-managing your Airbnb property can be rewarding, it also demands significant time and effort. AirKeeper simplifies the process by handling every aspect of hosting, from crafting a standout listing to managing guest communication and dynamic pricing.

With AirKeeper, you gain access to local market insights and compliance expertise, ensuring your property is always competitive and operates within legal requirements.

Here’s how easy it is to get started with AirKeeper:

Property Assessment – Begin with a consultation to evaluate your property’s potential. Within 24 hours, you’ll receive a custom appraisal featuring detailed market analysis and revenue projections tailored to your goals.

Onboarding & Listing Creation – Once onboard, your dedicated Area Manager takes over. They’ll arrange a property inspection, professional photography, and styling to showcase your space. Eye-catching listings will be live within 7–10 days on major platforms.

Start Earning – With everything set up, your property is ready to welcome guests. From here, AirKeeper manages the day-to-day operations, so you can enjoy the benefits of increased income without lifting a finger.

Ready to maximise your property’s potential without the hassle? Book a call with AirKeeper today and let us handle the rest!