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Introducing 3D Secure Payments: Strengthening Security for Your Property and Earnings

March 7, 2025

At AirKeeper, protecting your property and rental income is our top priority. In light of recent fraudulent booking attempts across the industry, we are taking proactive measures to enhance security and safeguard your investment.

That’s why we’re excited to announce the implementation of 3D Secure (3DS) payments—an advanced security feature designed to prevent unauthorised transactions and ensure only legitimate bookings go through.

What is 3D Secure (3DS) and How Does It Work?

3D Secure is an extra layer of protection for online payments that requires guests to verify their transactions using a secure PIN, one-time password (OTP), or biometric authentication before completing a booking. This process significantly reduces the risk of fraudulent transactions and chargebacks.

Here’s how it works:

  1. Guest Makes a Payment – When a guest books a stay at your property, they enter their payment details as usual.
  2. Authentication Request – The system triggers an authentication request, directing the guest to verify their identity through their bank.
  3. Secure Verification – The guest confirms the transaction using a password, fingerprint, or OTP sent via SMS/email.
  4. Booking Confirmation – Once verified, the transaction is processed, ensuring only authorised payments go through.

Why Are We Implementing 3D Secure?

With online transactions becoming increasingly targeted by fraudsters, ensuring the security of your property’s revenue is more important than ever. We’ve introduced 3DS payments to:

  • Reduce Fraudulent Bookings: Prevent unauthorised transactions and reduce the risk of chargebacks.
  • Enhance Guest Trust: Provide a more secure booking experience, reinforcing confidence in our platform.
  • Protect Your Earnings: Ensure that only genuine transactions are processed, keeping your income safe from fraudulent activity.

What This Means for AirKeeper Owners

For property owners, this change offers additional peace of mind. By implementing 3D Secure payments, we’re proactively reducing financial risks associated with fraudulent bookings while maintaining a seamless experience for trusted guests. This security enhancement requires no action on your part—our system will automatically implement it for all bookings processed through AirKeeper.

Our Commitment to Secure and Seamless Hosting

At AirKeeper, we continuously invest in technology and industry best practices to provide a safe, reliable, and profitable experience for our property owners. The introduction of 3DS payments is just one of the many ways we’re working to protect your investment while ensuring a seamless experience for guests.

If you have any questions about 3D Secure or how this update benefits you, please don’t hesitate to reach out to our team.

Thank you for trusting AirKeeper to manage your property—we’re committed to delivering excellent service for both you and your guests while keeping your earnings secure.

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