Is AirKeeper affiliated with Airbnb?

No, we are a separate company that was started by enthusiastic Airbnb hosts to help others achieve more success with their short term rental properties.

Why should I use Airkeeper and not do it myself?

Because you know you need someone you can trust that invests time and effort into your property. At the time your guests arrive, you do not need to rely on friends, neighbours or family and can be rest assured that your guests have a port of call within the country the entire time you are away. Also, we are the experts and not only will we take all the work away from you, but we will also ensure higher occupancy, better reviews and therefore make your property work harder and create more revenue for you. We also use a sophisticated data-driven dynamic pricing system that helps us maximise your returns.

Can I engage AirKeeper if I only rent my apartment/house?

Unfortunately, we can only provide services for complete properties. For example, a single room within a property with an independent and secure door, which can be considered as a complete and independent unit; in this case, we can provide services. However, if it’s only a room in an apartment, it’s not applicable. If you are not sure, don’t hesitate to call us and we find the best solutions for you.

Can I use your services if I only want to rent out a room within a property?

Unfortunately, we can only provide services for complete properties. For example, a single room within a property with an independent and secure door, which can be considered as a complete and independent unit; in this case, we can provide services. However, if it’s only a room in an apartment, it’s not applicable. If you are not sure, don’t hesitate to call us and we find the best solutions for you.

What do I have to consider if my property is strata titled?

Each strata agreement has its own rules. However, the NSW Parliamentary Inquiry into the Adequacy of the regulation of short-term holiday letting in New South Wales handed down its report on 19 October 2016. It recommended; Strata owner corporations be given the right to prosecute unruly behavior and damage and recover compensation, but not the right to ban short-term lettings. Strata By-laws cannot ban owner from using their apartment for short-term lettings, because the Strata Law voids any By-laws which prohibit renting out an apartment. Those rules are currently under review and will be updated in the near future.

What areas do you service?

Right now, we service Sydney, The Northern Beaches, The Central Coast, The Blue Mountains, Canberra, Melbourne, Brisbane, Surfers Paradise & Surroundings & Byron Bay. If you have a property in another area still give us a call as we are constantly expanding our area of operations.

How do you know what to charge for my property?

We have extensive knowledge in all the areas we service. We also do extensive research into comparable properties in your specific area so that we are competitively priced. We use highly sophisticated software that helps us offer the ideal price in any situation. It takes into account supply and demand data, seasonal trends, data-driven special events, and the number of days left to book.

How long does the process take for my property to be listed and be ready for guests?

Once we have signed contracts and you we can arrange the photographer to come within the week. After that we usually have your property ready to receive bookings within 3 business days.

Can my guests contact you if they have questions?

Yes, they can. We will always do our best to answer all questions. We have a 24-hour emergency helpline and during office hours (8am to 12pm) we are also available for anything guests need help with.

Can you guide me on how to best prepare my property for guests?

Yes, this is the step we take very seriously and we have prepared extensive, easy to follow checklists for you when you first get your property ready for the short term market. No matter if you are renting your place permanently or ‘just’ while you are away, we will provide you with great hints and tips to prepare your place for guests.

Is cleaning included in your fee?

Cleaning is not included in our fees. However, apart from the initial clean (if you require it) guests will pay for this service and be separately charged for this upon booking your property.

What if a guest steals or breaks something during their stay?

Upon guests departing we do a thorough walkthrough for your properties and look for any damage. If we find any, we raise the issue with the guests for you and deduct the costs from their bond. However, we do advise you to take out separate insurance to cover you for damage that cannot be recuperated from the guests. ShareCover is a good insurance option. We find the policy comprehensive and price effective.

Can I rent out my home for 180 days per year only?

Definietly! AirKeeper is a Licensed Real Estate Agency and has tailored solutions for every investor to ensure your property is open to the market all year round.

Are Airkeeper’s services tax deductible?

Yes, they are, but you should check with your accountant to assess your individual situation.

Airbnb Concierge and Guest Services

We make traveling simple by offering the best concierge and guest services they need.

We offer our guests more than they ever expect and that is why we have created a base of loyal guests. No matter what their need is, from airport pick up to cleaning in between their stay or an awesome dinner recommendation, we do it all. We go above and beyond for your guests to make sure they have the ultimate holiday experience.

Concierge service industry:

Whenever we think of the word ‘concierge’, a picture comes to our mind; where a man is waiting to serve us while entering a luxurious hotel. We have this image in our mind that we can enjoy concierge service only when we book a service in a big hotel. What if you could enjoy a home concierge service when you book an airbnb next time? That’s where Air Keeper comes in. We provide Airbnb concierge in Sydney and all over Australia.

Airbnb Concierge Premium Guest Services:

Generally we look for an Airbnb when we look for flexibility and economical options. So, usually we don’t get to enjoy a lot of premium guest services that the guests in the Five-star hotels enjoy. Not anymore; Airkeeper brings the Airbnb concierge premium guest service right to your doorstep whenever you want and wherever you go. That too in a very economical manner. You can enjoy a home concierge service with Airkeeper in an instant. You can enjoy your stay and roaming around without any tension while we will do the planning and research for you.

Let us do all the jobs for you

Leave your details to book our services, save yourself from heavy duties and work.

Why Airbnb Concierge?:

Often we book an Airbnb in a hurry. Sometimes, we make sudden plans, fix a place to stay and just start travelling without planning anything else. Then we have to worry about how we will reach the accommodation from the airport, what transport to take, what places to visit, where to eat, what’s famous around there, etc. All these tasks make the stay quite stressful for the guests and it happens quite frequently to most of us. We have an easy solution for you, where you don’t have to worry about anything at all. Just book the Airbnb concierge service from Airkeeper to enjoy a premium guest service. You only pay a little price and our experts will arrange everything for you. From picking you up in the Airport to offer expert advice regarding the local sites, attraction, things to do, foods to eat, etc.

Saves time and money:

People say “time is money” and to us our guests’ time is more valuable than anything. We want our guests to enjoy a relaxed, peaceful stay; where they don’t need to worry about anything. The home concierge and premium guest services offered by AirKeeper experts saves both time and money for our honored guests. By the time our guests reach the destination, we will have a travel plan ready for them; that too in an affordable range. The well researched and curated plan provided by AirKeeper will help save both time and money of our guests. By following our advice our honored guests can avoid the unnecessary activities that makes the travel longer and increases the cost. Thus, our home concierge service will save both time and money of our guests.

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OCTOBER PROMOTION

From 14%

ULTIMATE

Before 20%

18%

PRESTIGE

Before 15%

14%

(Only for the contracts signed before the end of October 2020) Valid for the lifetime of the contract.

Valid for contracts with a minimum length of 12 months

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