Is AirKeeper affiliated with Airbnb?

No, we are a separate company that was started by enthusiastic Airbnb hosts to help others achieve more success with their short term rental properties.

Why should I use Airkeeper and not do it myself?

Because you know you need someone you can trust that invests time and effort into your property. At the time your guests arrive, you do not need to rely on friends, neighbours or family and can be rest assured that your guests have a port of call within the country the entire time you are away. Also, we are the experts and not only will we take all the work away from you, but we will also ensure higher occupancy, better reviews and therefore make your property work harder and create more revenue for you. We also use a sophisticated data-driven dynamic pricing system that helps us maximise your returns.

Can I engage AirKeeper if I only rent my apartment/house?

Unfortunately, we can only provide services for complete properties. For example, a single room within a property with an independent and secure door, which can be considered as a complete and independent unit; in this case, we can provide services. However, if it’s only a room in an apartment, it’s not applicable. If you are not sure, don’t hesitate to call us and we find the best solutions for you.

Can I use your services if I only want to rent out a room within a property?

Unfortunately, we can only provide services for complete properties. For example, a single room within a property with an independent and secure door, which can be considered as a complete and independent unit; in this case, we can provide services. However, if it’s only a room in an apartment, it’s not applicable. If you are not sure, don’t hesitate to call us and we find the best solutions for you.

What do I have to consider if my property is strata titled?

Each strata agreement has its own rules. However, the NSW Parliamentary Inquiry into the Adequacy of the regulation of short-term holiday letting in New South Wales handed down its report on 19 October 2016. It recommended; Strata owner corporations be given the right to prosecute unruly behavior and damage and recover compensation, but not the right to ban short-term lettings. Strata By-laws cannot ban owner from using their apartment for short-term lettings, because the Strata Law voids any By-laws which prohibit renting out an apartment. Those rules are currently under review and will be updated in the near future.

What areas do you service?

Right now, we service Sydney, The Northern Beaches, The Central Coast, The Blue Mountains, Canberra, Melbourne, Brisbane, Surfers Paradise & Surroundings & Byron Bay. If you have a property in another area still give us a call as we are constantly expanding our area of operations.

How do you know what to charge for my property?

We have extensive knowledge in all the areas we service. We also do extensive research into comparable properties in your specific area so that we are competitively priced. We use highly sophisticated software that helps us offer the ideal price in any situation. It takes into account supply and demand data, seasonal trends, data-driven special events, and the number of days left to book.

How long does the process take for my property to be listed and be ready for guests?

Once we have signed contracts and you we can arrange the photographer to come within the week. After that we usually have your property ready to receive bookings within 3 business days.

Can my guests contact you if they have questions?

Yes, they can. We will always do our best to answer all questions. We have a 24-hour emergency helpline and during office hours (8am to 12pm) we are also available for anything guests need help with.

Can you guide me on how to best prepare my property for guests?

Yes, this is the step we take very seriously and we have prepared extensive, easy to follow checklists for you when you first get your property ready for the short term market. No matter if you are renting your place permanently or ‘just’ while you are away, we will provide you with great hints and tips to prepare your place for guests.

Is cleaning included in your fee?

Cleaning is not included in our fees. However, apart from the initial clean (if you require it) guests will pay for this service and be separately charged for this upon booking your property.

What if a guest steals or breaks something during their stay?

Upon guests departing we do a thorough walkthrough for your properties and look for any damage. If we find any, we raise the issue with the guests for you and deduct the costs from their bond. However, we do advise you to take out separate insurance to cover you for damage that cannot be recuperated from the guests. ShareCover is a good insurance option. We find the policy comprehensive and price effective.

Can I rent out my home for 180 days per year only?

Definietly! AirKeeper is a Licensed Real Estate Agency and has tailored solutions for every investor to ensure your property is open to the market all year round.

Are Airkeeper’s services tax deductible?

Yes, they are, but you should check with your accountant to assess your individual situation.

How to increase your amount of Airbnb bookings?

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How to increase your amount of Airbnb bookings?

Increase your airbnb bookings by following these steps:

Professional Photography

Firstly, have great quality photographs of your property in the Airbnb listing. For instance, start with the five best pictures of the house/apartment. Those pictures are the first impression for your new upcoming they can already make or break the deal for a booking. Besides this, make sure these pictures really stand out from the crowd. It is must to confirm that you show every room in the pictures and ensure you have some detailed pictures as well. Apart from that, if anything changes in your property don’t forget to update the photos because guests really want to know what the property looks like and will be disappointed when it is not how they expected it to be.

Listing Creation

Secondly, create a listing that focuses on experiences, not the property facts because all the Airbnb listings have a comfortable bed and a shower, that is not what makes your place unique. Therefore, find the uniqueness of your property and show that in your listing.

Dedicated Property Managers

Thirdly, give your guests something extra. Don’t underestimate the value of giving guests a little welcome present. Certainly, it does not have to be big like a bottle of wine but, It can just be bottles of water with some candy or cookies. Most importantly, bear in mind that some guests don’t drink tap water, so, it would be very nice for them to have some bottles of water for the first few hours of their stay. Alternatively, you can leave a little note with a personal wish, some essentials for showering or some flowers. Above all, chose whatever you like, but that little present will be appreciated.

Cleaning & Linen

Further, confirm the property is very clean before your guests come in, because they don’t want to clean up the mess from the previous guests. Besides that, make sure it is easy for them to check in and check out.

In addition, have enough cups, plates, bowls etc. at your place. For example, you are welcoming 6 guests, it would be a problem if there are only 5 glasses to drink from. Always consider that there is a little more than the number of guests coming in.

Do you need help managing your property while you are away? Team at Airkeeper can create a beautiful listing that stands out for you on Airbnb with professional photographs. Apart from that, we put it on Airbnb for a reasonable price. AirKeeper will be there for you and your guest 24/7. Our team make sure the house is clean before the guests arrive and provide them with high quality essentials. Airkeeper’s team do everything to make sure you and your guests are comfortable.

Call us to find out more 1800 986 458, or book a call online.

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How to increase your amount of Airbnb bookings?

How to increase your amount of Airbnb bookings?

Professional Photography

Listing Creation

Dedicated Property Managers

Cleaning & Linen

Our Sister Companies

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