Is AirKeeper affiliated with Airbnb?

No, we are a separate company that was started by enthusiastic Airbnb hosts to help others achieve more success with their short term rental properties.

Why should I use Airkeeper and not do it myself?

Because you know you need someone you can trust that invests time and effort into your property. At the time your guests arrive, you do not need to rely on friends, neighbours or family and can be rest assured that your guests have a port of call within the country the entire time you are away. Also, we are the experts and not only will we take all the work away from you, but we will also ensure higher occupancy, better reviews and therefore make your property work harder and create more revenue for you. We also use a sophisticated data-driven dynamic pricing system that helps us maximise your returns.

Can I engage AirKeeper if I only rent my apartment/house?

Unfortunately, we can only provide services for complete properties. For example, a single room within a property with an independent and secure door, which can be considered as a complete and independent unit; in this case, we can provide services. However, if it’s only a room in an apartment, it’s not applicable. If you are not sure, don’t hesitate to call us and we find the best solutions for you.

Can I use your services if I only want to rent out a room within a property?

Unfortunately, we can only provide services for complete properties. For example, a single room within a property with an independent and secure door, which can be considered as a complete and independent unit; in this case, we can provide services. However, if it’s only a room in an apartment, it’s not applicable. If you are not sure, don’t hesitate to call us and we find the best solutions for you.

What do I have to consider if my property is strata titled?

Each strata agreement has its own rules. However, the NSW Parliamentary Inquiry into the Adequacy of the regulation of short-term holiday letting in New South Wales handed down its report on 19 October 2016. It recommended; Strata owner corporations be given the right to prosecute unruly behavior and damage and recover compensation, but not the right to ban short-term lettings. Strata By-laws cannot ban owner from using their apartment for short-term lettings, because the Strata Law voids any By-laws which prohibit renting out an apartment. Those rules are currently under review and will be updated in the near future.

What areas do you service?

Right now, we service Sydney, The Northern Beaches, The Central Coast, The Blue Mountains, Canberra, Melbourne, Brisbane, Surfers Paradise & Surroundings & Byron Bay. If you have a property in another area still give us a call as we are constantly expanding our area of operations.

How do you know what to charge for my property?

We have extensive knowledge in all the areas we service. We also do extensive research into comparable properties in your specific area so that we are competitively priced. We use highly sophisticated software that helps us offer the ideal price in any situation. It takes into account supply and demand data, seasonal trends, data-driven special events, and the number of days left to book.

How long does the process take for my property to be listed and be ready for guests?

Once we have signed contracts and you we can arrange the photographer to come within the week. After that we usually have your property ready to receive bookings within 3 business days.

Can my guests contact you if they have questions?

Yes, they can. We will always do our best to answer all questions. We have a 24-hour emergency helpline and during office hours (8am to 12pm) we are also available for anything guests need help with.

Can you guide me on how to best prepare my property for guests?

Yes, this is the step we take very seriously and we have prepared extensive, easy to follow checklists for you when you first get your property ready for the short term market. No matter if you are renting your place permanently or ‘just’ while you are away, we will provide you with great hints and tips to prepare your place for guests.

Is cleaning included in your fee?

Cleaning is not included in our fees. However, apart from the initial clean (if you require it) guests will pay for this service and be separately charged for this upon booking your property.

What if a guest steals or breaks something during their stay?

Upon guests departing we do a thorough walkthrough for your properties and look for any damage. If we find any, we raise the issue with the guests for you and deduct the costs from their bond. However, we do advise you to take out separate insurance to cover you for damage that cannot be recuperated from the guests. ShareCover is a good insurance option. We find the policy comprehensive and price effective.

Can I rent out my home for 180 days per year only?

Definietly! AirKeeper is a Licensed Real Estate Agency and has tailored solutions for every investor to ensure your property is open to the market all year round.

Are Airkeeper’s services tax deductible?

Yes, they are, but you should check with your accountant to assess your individual situation.

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We Transform Your Property
to a Five-Star Holiday & Corporate Rental

AirKeeper is the partner to choose if you are thinking about Airbnb Management.
We create 5-star guest experiences while increasing your rental returns. Join us and the sharing economy today.

We advertise on multi-platforms

We use a data-driven pricing strategy

We have above 80% occupancy rates

We have 4.8 Google review ratings from owners

Australian based with Full real estate license

No lock-in contract

AirKeeper, your #1 agency
for managing vacation rental properties in Australia

Supplying 5-star linen, amenities and welcome pack
Completing regular checks of your property
Providing guests with an house manual to know and respect your property
Managing professional housekeeping
Offering out of hours support for guest emergencies

Our Services

Full
Management

Peace of mind with our front to back management. Earn up to 50% more with zero hassle. Satisfaction Guaranteed.

Furnishing Services

We get your property Airbnb ready in 7 days with premium design & affordable all-inclusive packages. Home Setup starts from $7,999.

Investment Advice

Straight forward and easy to read honest appraisals so you know right from the start what to expect.

Corporate Rentals

With contacts across insurance, relocation & the entertainment industry we make sure we are connected to all markets to achieve high occupancy for you.

Cleaning and Linen

No commitments. No contracts. Pay as you go service. Professional Cleaning – Linen Supply – Restocking Essentials. We do it all.

Concierge
Services

We go above and beyond for your guests to make sure they have the ultimate holiday experience. No matter what the request AirKeeper assists.

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Leave your property details and we help you work it out how to earn more. It’s not just about managing Airbnb, with AirKeeper…there is always more.

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To track how your property is performing? To know when the next guest is arriving? Just need one easy click on our AirKeeper Owner Dashboard.

Always get better with Airkeeper.

Reviews from Our Property Owners

We love Franca & Alessio and the ever-growing AirKeeper Team. We have investments around Australia and now they don’t only handle our short term lettings but we slowly are transitioning our traditional leases over to them as well. They have asked us to leave a review on their behalf and we are happy to do so due to the excellent service and support they have given us over the last year. Thanks again!

There have been issues that I have had to deal with as anyone with a property that's rented out would expect, but I have found that issues raised have been responded to and that communication has been very clear. Happy to recommend it.

We moved over to Airkeeper two month ago after a not so pleasant experience with another short term rental agency. We have to say so far we are very happy with the management. Our property is looked after better and communication with the team is always swift.

The Airkeeper Team and especially Alessio have done an exceptional job for me over my 4 month visit back home. The apartment looked great upon my return and they exceeded my income predictions which of course is always great. Thanks again. I will be in touch again at the end of this year.

Happy to recommend their service! Great management, special shout out to Franca who has guided us through our first year on the short term market with ease. Thanks again, we are looking forward to our next year together!

Happy to recommend their services. They handle two of my investments and both are doing great.

Reviews from Our Guests

A lovely flat just minutes from a bus stop to take you into the city or the beach or up north, so excellent location. Just a few minutes' walks from the main Neutral Bay cafe strip so spoilt for choice with food. Massive park under 10 mins walk away. Great modern funky furnishings and some thoughtful touches like body soap and hairdryer.

We had a lovely weekend in this wonderfully bright, spacious and well-equipped apartment - there was plenty of space for 4 adults and 2 children. It's in a really good location near shops, restaurants and transport links. We enjoyed breakfast on the great little patio which actually feels quite secluded. There's quite a lot of traffic noise in the apartment if the front doors and windows are open but if they're shut, you wouldn't know you're right by the main road. We would not hesitate to stay here again.

Wonderful Amenities and central loaction. Perfect for our family of 5

Great place to stay! Excellent location. Very clean and stylish!

Great location and very comfortable place with everything at your doorstep!

Very clean and spacious apartment! The hosts were great making everything so easy!

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We Transform Your Property to a Five-Star Holiday & Corporate Rental

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Our Services

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Furnishing Services

Investment Advice

Corporate Rentals

Cleaning and Linen

Concierge Services

Get 50% More From Your Property

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Reviews from Our Property Owners

Reviews from Our Guests

Our 20+ Channel Partners get you great returns without the hassle

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OCTOBER PROMOTION

From 14%

ULTIMATE

Before 20%

18%

PRESTIGE

Before 15%

14%

(Only for the contracts signed before the end of October 2020) Valid for the lifetime of the contract.

Valid for contracts with a minimum length of 12 months

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FREE Appraisal
For Your Invest

We Transform Your Property
to a Five-Star Holiday & Corporate Rental

AirKeeper, your #1 agency
for managing vacation rental properties in Australia

Full
Management

Concierge
Services

Our 20+ Channel Partners
get you great returns without the hassle